Shipping & Returns

Zebra Blinds Inc. makes custom window coverings to the measurements, fabric, colour and options selected for each order. Please review your order details and measuring information carefully before confirming your purchase.

Custom-Made Orders

Because custom blinds and shades are manufactured specifically for your order, custom-made products are final sale and are not eligible for a return or refund after the order has been confirmed for production.

If Zebra Blinds Inc. makes a manufacturing or measurement error, we will repair or remake the affected product as appropriate at no additional product cost. Customer measurement, colour, fabric or option-selection errors are not considered manufacturing defects.

Damaged or Defective Products

Please inspect your order promptly after delivery. If an item arrives damaged or has a manufacturing defect, contact us within 10 days of receipt with photos and your order information so we can review the issue and arrange the appropriate solution.

Colour & Fabric

Screen colours can vary by device and lighting. Where colour matching is important, we recommend reviewing a physical fabric sample before ordering.

Shipping

Shipping and delivery times are estimates and can vary by destination, product size and order volume. Tracking information is provided when available. Please do not return any product unless Zebra Blinds Inc. has first provided return instructions.

Contact

Questions about an order, shipping issue or product concern can be sent to zebrablindsinc.ca@gmail.com.

This policy does not limit any rights that cannot be excluded under applicable consumer protection law.